* 30% restocking fee will be applied for return or exchange an item.
* If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.
* Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge and 30% restocking fee. Alternatively, if preferred, we will exchange the item.
* Please note:
1. Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.
* We recommend that customers return goods for refund or exchange using Pediamerica.com
* Pedi Spas of America is a reputable company offering a wide range of USA and international courier services including DHL, Parcelforce Worldwide and City Link.
* Pediamerica.com offers low cost discounted courier rates.
* With Pediamerica.com, online parcel tracking means the progress of a consignment can be checked at every stage of transit.
* For your protection, Pediamerica.com offers FREE $50.00 compensation cover for loss or damage.